Privacy Policy

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Information you provide:

The information you provide to us might include: your name, postal address, email address. We hate spam and would never pass on or sell your information to any third party.

We collect your information when you:

• Interact or correspond with us in letters, by phone, SMS, email or via our website;
• subscribe to our mailing lists;
• Provide a postal address to mail a competition prize to.

We will also collect certain information about how you use our website and apps and the devices that you use to access them. This includes your IP address, geographical location, device information (such as your hardware model, mobile network information, unique device identifiers), browser type, referral source, length of visit to the website, number of page views, the search queries you make on the website and similar information. This information is collected by Google Analytics on our behalf and by some of our apps using cookies. 

Our website may include links to third party websites, plug-ins and applications. By clicking on those links or enabling these connections you may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy notices. Please ensure that you read the privacy notices on any such external websites.

Information we receive from third parties:

In certain circumstances, we will receive information about you from third parties. For example,

We use your information lawfully. We do not sell your information to third parties. 

When we have your consent to contact you, we may use your information to:

• to keep in contact with you and provide you with marketing communications about our news, events, or special offers. 
• send you newsletters;
• to respond to your queries and correspondence;
• to personalise, enhance, modify or otherwise improve the services and/or communications that we provide to you.

We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our legitimate interests, such as for the purposes of exercising our legal rights or where we are permitted to do so for purposes of academic, literary expression and research purposes. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.